Refund Policy

We want you to feel confident in your purchase. This Refund Policy applies to products and services sold by APCC Solutions ("APCC Solutions").

Digital products — all sales are final

Because our digital products — including The Audit-Ready Childcare System — are delivered instantly and can be downloaded, copied, and kept, all sales are final and non-refundable. By completing your purchase, you acknowledge that you are receiving immediate access to digital content and that you waive any right to a refund once the purchase is complete.

We stand behind the quality of what we create. If something is wrong — you did not receive access, a file is damaged, or you were charged in error — email us at hello@apccsolutions.com and we will make it right, whether that means resending your files, fixing the problem, or correcting a duplicate or erroneous charge.

Consulting and discovery calls

Free discovery calls carry no charge. Paid consulting or services, if any, are governed by the specific agreement or invoice for that engagement.

Questions or a problem with your order

Email hello@apccsolutions.com from the address you used to purchase, include your name and the product purchased, and we will respond promptly and help resolve any access or billing issue.

Contact

Questions about a refund? Contact us at hello@apccsolutions.com or 610 Old Tar Village Rd, Suite E, Winterville, NC 28590.